Payment Policy

At soireya, we aim to provide a secure, transparent, and straightforward payment experience for every customer. This Payment Policy explains the accepted payment methods, processing details, and terms that apply to all transactions made through our website.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover, JCB, Maestro
  • Other Payment Options: Apple Pay, Google Pay, and other supported third-party payment providers

We reserve the right to add, remove, or modify the list of accepted payment methods at any time without prior notice.

2. Payment Processing

  • All payments must be made in U.S. dollars (USD).
  • Transactions are processed securely through trusted third-party payment processors. We do not store your full payment card details on our servers.
  • Payment is required in full at the time of purchase. Orders will not be processed or shipped until payment has been successfully authorized and cleared.

3. Pricing and Taxes

  • All prices displayed on soireya are listed in USD.
  • The total amount due includes the cost of the items and any applicable shipping fees. No hidden fees or extra handling charges will be applied beyond what is clearly shown at checkout.
  • Please carefully review your order total, including taxes and shipping, before completing your purchase.

4. Payment Authorization

By submitting your payment, you authorize soireya and our payment processors to charge your selected payment method for the full order amount, including any applicable shipping costs and taxes.

If a payment is declined or fails to process, we will notify you by email. Your order will remain on hold until a valid payment method is successfully charged.

5. Security

  • We use industry-standard encryption and security protocols to protect your payment information during transmission.
  • soireya complies with the Payment Card Industry Data Security Standard (PCI DSS) to help ensure the safe handling of your payment details.

6. Refunds and Disputes

  • Refunds are processed in accordance with our Return Policy.
  • Approved refunds will be issued to the original payment method used at the time of purchase.
  • If you believe there is an error with your transaction, please contact us at service@soireya.com within 30 days of the purchase date.
  • For any issues related to your order or payment, we encourage you to reach out to us first so we can assist in resolving the matter as quickly as possible.

7. Fraud Prevention

  • We reserve the right to verify the validity of any transaction and may request additional information to help prevent fraudulent activity.
  • Orders that appear to be fraudulent or unauthorized may be canceled or refused at our discretion.

8. Third-Party Payment Services

Payments made via Apple Pay, Google Pay, or other third-party platforms are subject to the terms and conditions of those providers in addition to this Payment Policy.

soireya is not responsible for any issues that arise solely from the use of third-party payment platforms.

9. Contact Us

If you have any questions or concerns regarding payments or this policy, please contact us:

Email: service@soireya.com